Refund Policy
Unused bookmarks can be returned within 30 days of delivery.
Last updated October 11, 2026.
01What can come back
Unused bookmarks in their original envelope, sent back within 30 days of delivery.
02How to return
Email [email protected] with your order number and we'll reply with the return address.
03Return postage
You pay return postage for change-of-mind returns. If something arrived damaged or wrong, we cover it.
04Damaged in the post
If a bookmark arrives bent or cracked, send us a photo within 14 days and we'll replace or refund it. You don't need to send it back.
05Refund timing
Refunds go to your original payment method within 5 business days of the return reaching us. Your bank may take a few more days to show it.
06Contact
Pure Serenity Shop LLC · 4555 E 3rd St Ste 7 PMB 109, Los Angeles, CA 90022 · (877) 634-1410 · [email protected]